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High Intensity SupportNDIS Practice Standards · Module 2A

NDIS High Intensity Support in Melbourne, Bendigo and Geelong.

Specialist NDIS support for participants with High Intensity Daily Personal Activities or Implementing Intensive and Complex Behaviour Supports funding.

Delivered by trained teams under clinical direction, across every Myxa service.

Make a referralWhere High Intensity Support applies

What is NDIS High Intensity Support?

High Intensity Support refers to NDIS-funded disability supports for participants whose daily support involves specialised, high-risk, or complex tasks. These supports must be delivered by workers with specific training and competency requirements, operating under the direction of appropriately qualified health practitioners or Behaviour Support Practitioners.

High Intensity Support covers two distinct areas:

Health-Related Support

High Intensity Daily Personal Activities

Specialist support for participants with significant health conditions requiring specifically trained workers. Tasks are delivered under the direction of a qualified health practitioner and documented in a participant-specific support plan.

  • Enteral feeding and management
  • Tracheostomy support
  • Ventilator support
  • Complex bowel care
  • Dysphagia support (severe swallowing difficulties)
  • Subcutaneous injections
  • Complex wound care
  • Epilepsy and seizure support

Behaviour Support

Implementing Intensive and Complex Behaviour Supports

Consistent, skilled implementation of behaviour support strategies for participants who frequently display behaviours of concern. Strategies are developed by a Behaviour Support Practitioner and implemented by trained support workers.

  • Implementation of proactive and reactive strategies from Behaviour Support Plans
  • Structured routines designed to reduce behaviours of concern
  • De-escalation and safe response
  • Restrictive practice implementation (where authorised, as a last resort)
  • Ongoing data collection and reporting to inform plan reviews

These are disability supports, not medical or clinical services. Myxa workers implement support under clinical guidance. They are not the treating practitioners.

How Myxa Delivers
High Intensity Support

Delivering High Intensity Support safely and consistently requires more than trained workers. It requires systems that support those workers, clear clinical accountability, and ongoing development aligned with the NDIS Practice Standards.

Specialist Staff Training

All workers delivering High Intensity Support complete participant-specific training before commencing support. This includes training in the specific health management procedures or behaviour support strategies relevant to each participant. Workers also complete Ethical Response training for situations involving physical aggression, self-harm, or property damage, equipping them to respond safely and respectfully in line with Behaviour Support Plans.

Clinical Collaboration

Myxa works closely with each participant's allied health professionals, Behaviour Support Practitioners, nurses, and other clinicians. We implement the plans they develop, communicate when circumstances change, share relevant data to support reviews, and adjust our implementation based on their guidance. Support workers do not make clinical decisions independently.

Oversight and Accountability

High Intensity Support at Myxa operates under the same leadership structure as all our services: House Supervisor leadership at each home, SIL Manager oversight across sites, and senior management available 24/7 for escalation. For participants with Implementing Intensive and Complex Behaviour Supports funding, our Authorised Program Officers collaborate with Behaviour Support Practitioners on restrictive practice oversight under NDIS Module 2A registration.

The Myxa Framework at High Intensity

The same five-pillar Myxa Framework that applies to all our services applies to High Intensity Support: personalised support and transition, leadership and oversight, safety and staff capability, operational reliability, and innovation and compliance. The stakes are higher with High Intensity Support. The systems are the same, with additional layers of training, clinical oversight, and documentation.

Learn more about the Myxa Framework

Aligned with the NDIS High Intensity Support Skills Descriptors. The NDIS Quality and Safeguards Commission publishes detailed skills descriptors for each High Intensity Daily Personal Activities support type. These describe the specific skills and knowledge that workers must demonstrate when delivering high intensity supports. Myxa uses these skills descriptors as the baseline for our training and competency assessment, ensuring our workers meet the expectations set out for each support type they deliver.

Where High Intensity Support Applies

Myxa delivers High Intensity Support within our existing services. If a participant's NDIS plan includes High Intensity Support funding, the specialist capability is available wherever they receive support from Myxa.

Supported Independent Living

Supported Independent Living with High Intensity Support

For participants living in a Myxa Supported Independent Living home whose NDIS plan includes High Intensity Support funding. Staff are trained in participant-specific health management or behaviour support strategies, with clinical oversight built into the Supported Independent Living leadership structure.
Supported Independent Living
Core Support

Core Support with High Intensity Support

For participants receiving in-home or community-based Core Support whose NDIS plan includes High Intensity Support funding. Workers deliver specialist support within the participant's own home or community setting, under clinical direction.
Core Support
Medium Term Accommodation

Medium Term Accommodation with High Intensity Support

For participants in transitional accommodation whose NDIS plan includes High Intensity Support funding. The same specialist capability is available during Medium Term Accommodation stays, including for participants transitioning from hospital through our Hospital Discharge Program.
Medium Term Accommodation

High Intensity Support:
Frequently Asked Questions

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Ready toDiscuss High Intensity Support?

Whether you're coordinating a planned transition, supporting a complex referral, or managing an urgent situation, Myxa's High Intensity Support team is ready to respond with clear pathways and specialist capability.

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